Shipping policy
Shipping Policy
🚚 Local Delivery (Hyderabad Only)
- 📦 Same-day delivery? Yes, please! Hyderabad locals, we’ve got you covered with Rapido delivery upon request.
- ⏰ Place your order before 4 PM to get it shipped on the same day. Late-night shopping? No worries—it ships the next business day!
- 📅 This service is available only on business days and for serviceable pin codes.
- 📞 Make sure your address and contact info are correct—our delivery agents are good, but they’re not detectives!
✈️ Domestic (Out of Hyderabad) & International Shipping
- 🎉 Domestic orders over Rs. 5000/-? You get free shipping! Below that, it’s just a flat Rs. 100/-.
- 🌍 International shipping costs will pop up during checkout based on the package’s destination and weight. In case of any doubt, just give us a ring.
- 🚀 We aim to ship orders within 1-2 working days of purchase.
- 📞 For COD orders, our team will give you a call to confirm. If we don’t hear back within 2 business days, the order will be automatically canceled. Don’t ghost us! 👻
- 📬 DTDC is our go-to delivery partner, but if they don’t service your area, they will hand it off to your local post office. So be good to your local post office people.
- 📦 Heads up! Import taxes, duties, or custom charges for international orders are the customer’s responsibility. Any carrier payments made on your behalf will need to be reimbursed.
- 🛑 We don’t ship on weekends or public holidays—because everyone deserves a break, including us!
⚠️ Disclaimer
We pack our products with love in secure, tamper-proof packaging. If your package looks like it had a wild adventure, don’t accept delivery. Hand it back to the delivery person and let us know!
💌 Email us at support@mykaladhar.com with your Order ID, and we’ll sort it out for you.
If you accept the delivery, we’ll assume the package was received safe and sound. 🛡️
While we can’t control courier delays, we’re your loyal sidekick in tracking down your package through our logistics partner. 🕵️♂️