Shipping Policy
ā Free shipping on orders above ā¹ 2,500.
š Quick Shipping Information
| Free Shipping | ā¹ 2,500 and above |
| Standard Shipping Fee | ā¹ 100 (for orders below ā¹ 2,500) |
| Dispatch Time | 1ā2 working days |
| Delivery Time | 5ā7 business days from dispatch |
Tip: Place orders before 4 PMĀ for faster shipping.Ā
šµ Cash on Delivery (COD)
- Available for orders up to ā¹ 10,000.
- Weāll call or WhatsApp to confirm within 24 hours of order placement.
- If we canāt reach you, orders autoācancel after 2 business days.
- WhatsApp confirmation is also available.
š Detailed Shipping Information
| Service Area | Delivery Time | Shipping Cost | Details |
|---|---|---|---|
| Hyderabad Local | Same Day (order before 4 PM) | ā¹150 | Via Rapido or Swiggy. PIN: 500001ā500100 |
| Metro Cities | 3ā5 business days |
Free aboveĀ ā¹2,500 Ā· ā¹ 100 below ā¹2500 |
Via Delhivery |
| Rest of India | 5ā7 business days |
Free above ā¹ 2,500 Ā· ā¹ 100 below |
Via Delhivery / Local Post |
| International | 10ā15 business days | Case by case basis | Customs fees extra |
š§µ Order Processing
- Orders are dispatched within 1ā2 working days.
- Hyderabad: Sameāday dispatch for orders placed before 4 PM on business days.
- No shipments on weekends and public holidays.
- Tracking details are sent via email and WhatsApp. Please note tracking details take upto 24hrs to update on the link shared.
š International Shipping
- Shipping costs depend on destination and package weight.
- Import taxes, duties, and customs charges are the customerās responsibility.
- Typical customs duty ranges from 10ā30%, depending on country.
- Any carrier fees paid on your behalf will require reimbursement.
š¦ If Your Package Looks Damaged
- Do NOT accept the delivery.
- Return the package to the delivery person.
- Take a photo of the damaged package if possible.
- Email support@mykaladhar.com with your Order ID.
Note: Once you accept delivery, we assume the package was received in good condition. All products are packed in secure, tamperāproof packaging.
š¤ Our Service Commitment
- We respond to queries within 24 business hours.
- Order status updates via WhatsApp.
- Help with tracking through our logistics partneā¹
- Resolution for damaged packages within 48 hours of reporting.
ā Need Help?
Our customer support team is here to assist you.
Email: support@mykaladhar.com Ā· Hours: MonāSat, 10 AMā8 PM