Exchange/Return Policy

Return Policy

  • An order is eligible for return within 3 days from the date of delivery.
  • Return/Cancellation is not accepted for orders with custom tailoring including fall & edging services.

How to Request a Return

Customers must raise a return request by sending an email to with the following details:

1. Order details
2. Reason for return
3. If the item is damaged or incorrect, a photograph of the product, the price tag, and the packing cover which got delivered is mandatory.

Our support team will analyze the return request and approve the same. Once a return is approved, the item has to be packed and shipped to the below address.

Returning the Product

  • The products must be returned in its original condition, unaltered, and unused.
  • The price tag (and the silk mark tag if applicable) has to be present.
  • The saree folding has to be intact.
  • Reverse pickup is available for damaged/defective items/incorrect items for selected Pin codes.
  • Onward and return logistic cost of Rs. 99/- for each item will be charged on free shipping orders.

Refund Policy

Return Reason Resolution
Item is damage / defective Refund / Gift Card
Incorrect item delivered Refund / Gift Card
Colour different from description Gift Card
  • Refund/gift card will be issued after receiving the item and approved by our quality assurance team.
  • Refund amount/Gift card will include only the cost of the product.
  • Any other cost incurred for the order by the company/customer will not be refunded.
  • All the refunds will be credited to the same payment mode through which the order was paid.
  • The refund might take 7 to 10 working days to credit from the date of initiation.